terms & conditions

Terms and Conditions for Open Gate Tours

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Last Updated: January 1st, 2025

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1. Introduction

Welcome to Open Gate Tours (“we,” “our,” or “us”). By accessing and using our website, https://www.opengatetours.com (“Website”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our Website.

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2. Eligibility

• Users must be at least 18 years old to use our Website.

• By accessing our Website, you confirm that you have the legal capacity to enter into these Terms.

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3. Acceptance of Terms

By using this Website, you agree to these Terms and any policies or guidelines incorporated by reference. Continued use of the Website constitutes your acceptance of any updates to these Terms.

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4. Services Provided

Open Gate Tours provides the following services:

• Information about private tours in Charleston, SC, Savannah, GA, and Washington, DC.

• A blog offering insights and tips for exploring these cities.

• The ability to submit inquiries about custom tours via our online form.

• Communication with customers regarding tour options and confirmations.

We do not process payments through our Website. All payments are handled directly by your tour guide.

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5. User Obligations

By using our Website, you agree to:

• Provide accurate and complete information when submitting inquiries.

• Use the Website only for lawful purposes.

• Not engage in activities that may compromise the security or functionality of the Website.

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6. Pricing and Payment

• All tour pricing is provided during communication with our team.

• Tour guides are independent contractors and are not employed by Open Gate Tours.

• Payments are handled directly by independent tour guides via methods such as cash, credit card, or Venmo. At no point does Open Gate Tours process guest payments; we solely facilitate bookings with appropriate guides.

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7. Refunds and Cancellations

• Tours will proceed during rain but may be canceled in the event of hazardous weather conditions, including lightning, high winds, or hail.

• We request at least 24 hours' notice for cancellations to allow guides the opportunity to fill your spot. Failure to cancel within this timeframe may result in forfeiture of any applicable deposits or fees.

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8. Limitation of Liability

• Open Gate Tours is not responsible for any errors in the information provided by users.

• We are not liable for damages arising from the use of third-party services (e.g., Google Analytics).

• Tour guides operate as independent contractors. As such, any liability arising from legal disputes, physical injuries, misinformation, or other issues is solely the responsibility of the tour guide. Open Gate Tours is not responsible for any claims or disputes between guests and guides.

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9. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of Open Gate Tours and is protected by copyright laws. You may not reproduce, distribute, or use our content without explicit permission.

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10. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. You can read our full Privacy Policy here.

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11. Third-Party Links

Our Website may contain links to third-party websites or services. Open Gate Tours is not responsible for the content, policies, or practices of third-party websites.

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12. Modification of Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

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13. Governing Law

These Terms are governed by the laws of the state of South Carolina, without regard to its conflict of law principles.

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14. Termination

We reserve the right to terminate or restrict access to the Website for users who violate these Terms or engage in unlawful activity.

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15. Contact Information

If you have any questions about these Terms, please contact us:

• Email: opengatetours@gmail.com

• Phone: 843.452.5359

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